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Vol 6, No 1 (2018) Pengaruh Kualitas Layanan Internet Banking terhadap Kepuasan Nasabah pada PT Bank Negara Indonesia Persero Tbk KC Madiun Abstract  PDF
Febri Nur Endah Safitri
 
Vol 5, No 2 (2017) Pengaruh kualitas pelayanan penyebrangan terhadap kepuasan pengguna jasa kapal di Pelabuhan Ujung-kamal PT. Asdp Indonesia Ferry (Persero) Cabang Surabaya Abstract  PDF
Zaiful . Arief
 
Vol 6, No 1 (2018) Pengaruh Service Quality terhadap Customer Satisfaction Pada PT. Bank Jateng KCP Cepu Abstract  PDF
Zariahwati Ajining Pambudi
 
Vol 4, No 1 (2016) ANALISIS KUALITAS PELAYANAN JASA TERHADAP KEPUASAN PELANGGAN PADA CV. AHASS KABUL MOTOR KECAMATAN LEMBEYAN KABUPATEN MAGETAN Abstract  PDF
Sudarmiani Sudarmiani, Yudha Allan Afri Fiyanto
 
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