PENGARUH KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGANKOMPETENSI KOMUNIKASI DAN MOTIVASI SEBAGAI PEMEDIASI

Authors

  • Vito Nugraha Soerosemito Universitas Sebelas Maret
  • Muhammad Cholil Universitas Sebelas Maret

DOI:

https://doi.org/10.25273/capital.v2i1.3069

Keywords:

Leadership, Communication, communicative competence, motivation, organizational citizenship behavior, OCB

Abstract

This study aimed to analyze the influence and leadership relations, communication competence, motivation on organizational citizenship behavior (OCB) employee PDAM Surakarta. The sample in this study amounted to 80 respondents and they are employees of the production, accounting and transmission. Collecting data using direct survey method with questionnaire instrument. Test hypotheses using regression analysis with a significance level of 0.05. Test mediating variables using Baron and Kenny. The results of this research showed that the relationship between transformational leadership and OCB showed that communication competence and motivation mediate its full effect between the leadership of the OCB employee.


Keywords: Leadership, Communication, communicative competence, motivation, organizational citizenship behavior, OCB

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Author Biographies

Vito Nugraha Soerosemito, Universitas Sebelas Maret

Program Magister Manajemen UNS

Muhammad Cholil, Universitas Sebelas Maret

Universitas Sebelas Maret Surakarta

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Published

2018-09-03

Issue

Vol. 2 No. 1 (2018)

Section

Articles

License

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