Comparative analysis of perceived security level in deciding the use of e-banking in Y and Z generations
DOI:
https://doi.org/10.25273/equilibrium.v11i2.17381Keywords:
Perceived Security Level, E-Banking, The Mann-Whitney U Test, Y Generation, Z GenerationAbstract
This study aimed to compare perceptions of the security level in making decisions on the use of e-banking in the Y and Z generations. Sampling was carried out using a purposive sampling method. The respondents in this study were e-banking consumers in the Y and Z generations. Data were analyzed using the Mann-Whitney U Test through SPSS software version 20.00. The research results show no significant difference in the perceived security in usage decisions of E-Banking Y and Z generations.
Downloads
References
Almaiah, M. A., Al-Rahmi, A., Alturise, F., Hassan, L., Lutfi, A., Alrawad, M., Alkhalaf, S., Al-Rahmi, W. M., Al-sharaieh, S., & Aldhyani, T. H. H. (2022). Investigating the Effect of Perceived Security, Perceived Trust, and Information Quality on Mobile Payment Usage through Near-Field Communication (NFC) in Saudi Arabia. Electronics (Switzerland), 11(23). https://doi.org/10.3390/electronics11233926
Ardiansah, M. N., Murtiasri, E., Sarana, Suwondo, A., & Sadida, A. (2022). Understanding E-Payment Security Behavior Z Generation’s Perceived Explanation. In Proceedings of the International Conference on Applied Science and Technology on Social Science 2022 (iCAST-SS 2022) (pp. 392–396). Atlantis Press SARL. https://doi.org/10.2991/978-2-494069-83-1_71
Baraba, R. A. A., & Mahmudi, M. (2023). Understanding The Millennial Generation Behavior In Using Digital Banking. Asean International Journal of Business, 2(1), 1–13. https://doi.org/10.54099/aijb.v2i1.394
Dolot, A. (2018). The characteristics of Generation Z. E-Mentor, 74, 44–50. https://doi.org/10.15219/em74.1351
Flavia’n C, & M. Guinali’u. (2006). Consumer Trust, Perceived Security and Privacy Policy Three Basic Elements of Loyalty to a Web Site. Industrial Management & Data Systems, 106(5), 601620. https://doi.org/https://doi.org/10.1108/02635570610666403
Laudon, K. C., & Traver, C. G. (2014). E-Commerce 2014: Business, technology, society 10th edition. (10th Edition). Pearson Education Limited. https://eclass.emt.ihu.gr/modules/document/file.php/AD183/e-books/E- Commerce%202014%20%2810E%29%20by%20Kenneth%20Laudon_978013302444 9.pdf
Lim, I. H., Hong, S., Choi, M. S., Lee, S. J., Kim, T. W., Lee, S. W., & Ha, B. N. (2010).
Security protocols against cyber attacks in the distribution automation system. IEEE
Transactions on Power Delivery, 25(1), 448–455. https://doi.org/10.1109/TPWRD.2009.2021083
Nangin, M. A., Rasita, I., Barus, G., & Wahyoedi, S. (2020). The Effects of Perceived Ease of Use, Security, and Promotion on Trust and Its Implications on Fintech Adoption. Journal of Consumer Sciences E, 05(02), 124–138. https://doi.org/DOI:10.29244/jcs.5.2.124-138
Nia, F., Sekolah, A., Teknologi, T., & Yogyakarta, K. (2022). The Effect of Service Quality and Security Facilities on Service User Satisfaction at UPBU Rahadi Oesman Ketapang. Jurnal Multidisiplin Madani (MUDIMA), 2(4), 1653–1662. https://doi.org/https://doi.org/10.55927/mudima.v2i4.271
Osman, Z., Abdul Adis, A.-A., & Phang, G. (2017). PERCEIVED SECURITY TOWARDS E-BANKING SERVICES: AN EXAMINATION AMONG
MALAYSIAN YOUNG CONSUMERS. Journal of the Asian Academy of Applied Business, 4, 15–27. https://doi.org/https://doi.org/10.51200/jaaab.v0i0.1272
Rikantasari, S. (2020). Pengambilan Keputusan Investasi Generasi Y dan Strategi Peningkatan Jumlah nasabah Terhadap Produk Tabungan Emas di Pegadaian Syariah Cabang Babakan, Kota Surabaya. In Jurnal Pemikiran dan Penelitian Ekonomi Islam (Vol. 8, Issue 2). http://digilib.uinsa.ac.id/id/eprint/42091
Shafly, N. A. (2020). PENERAPAN MODEL UTAUT2 UNTUK MENJELASKAN BEHAVIORAL INTENTION DAN USE BEHAVIOR PENGGUNAAN MOBILE BANKING DI KOTA MALANG. Fakultas Ekonomi Dan Bisnis Universitas Brawijaya Malang. https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ah UKEwiK9PD0qOb7AhUDUGwGHUw_DlcQFnoECBsQAQ&url=https%3A%2F
%2Fjimfeb.ub.ac.id%2Findex.php%2Fjimfeb%2Farticle%2Fdownload%2F6535%2F 5706&usg=AOvVaw3okyC619usA2WwYcy1knKA
Vellamy, F., Wijaya, D. A., Gui, A., Ganesan, Y., Shaharudin, M. S., & Pitchay, A. A. (2023). Level of awareness of Digital Banking Users on Risk and Security in Greater Jakarta. IEEE. https://doi.org/10.1109/ICBIR57571.2023.10147691
Wijaya, I. G. N. S., & Ekayasa, M. D. (2022). Perilaku Keputusan Pembelian Generasi Y dan Z dalam Penggunaan E-Commerce di Masa Pasca Pandemi. JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS, 7(2), 338–357.
https://doi.org/10.29407/nusamba.v7i2.18357
Wilson, N., Alvita, M., & Wibisono, J. (2021). THE EFFECT OF PERCEIVED EASE OF USE AND PERCEIVED SECURITY TOWARD SATISFACTION AND
REPURCHASE INTENTION. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 5(1), 145. https://doi.org/10.24912/jmieb.v5i1.10489
Downloads
Published
Issue
Section
License
With the receipt of the article by the Jurnal EQUILIBRIUM Editorial Board and the decision to be published, then the copyright regarding the article will be diverted to EQUILIBRIUM: Jurnal Ilmiah Ekonomi dan Pembelajarannya.
Jurnal Equilibrium has the right to multiply and distribute the article and every author is not allowed to publish the same article that was published in this journal. The manuscript authentic and copyright statement submission can be downloaded on this form.
Fill out the form and submit via email or fax to the following address:
Program Studi Pendidikan Ekonomi, Fakultas Keguruan dan Ilmu Pendidikan, UNIVERSITAS PGRI MADIUN
Jl. Setia Budi No. 85 Madiun, East Java, Indonesia
Phone/Fax : +62351462986/+62351459400
email : equilibrium@unipma.ac.id