Alim, Ziyan Zulfa, Sucipto s Sucipto, and Rina Firliana. “Pengaruh Kualitas Layanan Sistem Informasi Terhadap Kepuasan Pengguna E-Commerce Menggunakan Metode Service Quality”. RESEARCH : Journal of Computer, Information System & Technology Management 5, no. 2 (October 31, 2022): 85–93. Accessed March 13, 2025. https://e-journal.unipma.ac.id/index.php/RESEARCH/article/view/13605.