Pengaruh Kepuasan Pengguna Sistem Terhadap Kinerja Pembelajaran Daring Dengan Biaya Sebagai Moderasi

Raymundo Patria Hayu Sasmita, Ignatius Novianto Hariwibowo

Abstract


Wabah covid-19 telah memaksa pendidikan di Indonesia untuk menerapkan sistem pembelajaran daring. Perubahan ini menimbulkan fenomena keluhan masyarakat terhadap besarnya biaya belajar daring. Hal ini menimbulkan ketidakpuasan masyarakat terhadap sistem belajar daring. Oleh karena itu, penelitian ini dilakukan untuk menguji faktor yang mempengaruhi kinerja pembelajaran dalam sistem pembelajaran daring dengan biaya sebagai moderasi. Penelitian ini mengembangkan kepuasan pengguna sistem sebagai variabel mediasi dan pembelajaran, sistem, pengajar sebagai variabel independen. Penelitian dilakukan pada mahasiswa akuntansi yang sedang mengambil mata kuliah Sistem Informasi Akuntansi dan Analisa Perancangan Sistem. Data diperoleh dengan mendistribusikan kuesioner secara daring kepada 185 mahasiswa. Data yang diperoleh di oleh menggunakan pendekatan Partial Least Square (PLS), dengan menggunakan software WarpPLS 6.0. Hasil penelitian ini menunjukkan bahwa proses pembelajaran yang jelas dan sistematis akan meningkatkan kepuasan pengguna dan berdampak pada kinerja pembelajaran yang baik. Sedangkan, besarnya biaya belajar daring tidak mempengaruhi kinerja pembelajaran.

Keywords


Pembelajaran daring, sistem, biaya, pembelajaran

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DOI: http://doi.org/10.25273/inventory.v5i1.7408

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